mida.paulrpetras.com

20 zufällige Fragen

1 / 20

What are the classic three protection goals of information security

confidentiality, privacy, availability

authentication, availability, access control

confidentiality, integrity, availability

none

2 / 20

what are processing concepts of IoT

Fog computing

Edge computing

Human based computing

None

3 / 20

which are dimensions after which security can differentiate

people, process, technology, organization

none

human, technology, organization

people, process, product, privileges

4 / 20

digitalization influences the following factors in terms of competence requirements

Digitized workplace

Technical innovation

Work profiles

All

5 / 20

Which answers describe the comparison of Estonias and UK9s Gaap case correctly?

The data mining principle is prioritized in both of the countries

The UK9s models prioritize the experimental approach, as well as participation

The E. model has prioritized experimentation and data mining, but the model is lacking openness and simplicity

none

6 / 20

Which resource often implies potential barriers in digital transformation?

Raw materials

Customer Channels

Staff

7 / 20

what does the term digital divide mean

Some groups of citizens participate only digitally

The digital sphere in regard to participation is divided into open source solutions and licensed ones

none

A lack of participation of certain groups due to missing physical access and competencies

8 / 20

Mark one key technological driver of digital transformation.

Scanner

Relational Data Basis

IoT (Internet of Things)

9 / 20

How can the government deal with organizational challenges to digital government?

To align goals with the organizational IT strategy between different federal levels and actors

To rely stronger on automation of processes

To train employees to enhance their digital literacy, mainly technical skills

10 / 20

at what level are operations performed in fog-computing

Local cloud

First level

CPS

Public cloud

11 / 20

what is a digital business model type

Service

None

Good

Integration

12 / 20

Digital artifacts deplete with usage

Maybe

Yes

13 / 20

digital artifacts

All

Can be utilized to realize sustainability

Can be sustainably be designed

Can be applied for fostering decent working condition

14 / 20

what is the correct description of the e-participation scale

All

E-decision-making: degree of involving citizens in their decision-making process beyond sharing information and receiving citizen feedback via ICT´s

E-info: the degree of inform on sharing by the government via ICT´s

E-consultation: the degree of communication where government consults citiziens and allows them to express their view on policy or public service delivery via ICT´s

15 / 20

what is the essence of the 4th IR

Computer and mobile phones

Artificial intelligence and super computers

Mobile phones connected via Bluetooth

Embedded computers connected via internet

16 / 20

The approach of circular economy

Is a squared economy if one removes one area of interest

Addresses the preservation of natural systems

Aims at minimizing negative external effects

17 / 20

transparent structures enable

All

Improvements and allow verification of digital artifacts

Reducing failures and errors

Increasing trust in technologies

18 / 20

Which digital tool is categorized as the tools for policy making

E-voting

all

E-petition

Participatory budgeting

19 / 20

choose the correct description of gamified element in e-participation

All

Challenge (e.g. missions, quests) – the system allows users to check how effective the government is in achieving their missions and strategic goals

Status – users can elevate their levels by participating in the platform

Personalization (e.g. profiles, avatars) – Users can find other users in the platform and be friends with them to personalize their e-participation experience

20 / 20

Digital government transformation pursues

Engaging citizens in political and civic affairs

Increasing convenience and effectiveness of public service delivery systems

Developing a knowledge-based society and economy

All

Dein Ergebnis ist

Die durchschnittliche Punktzahl ist 76%

20 zufällige Fragen by ChatGPT

1 / 20

Was ermöglicht die Nutzung von Cloud-Computing?

Verwendung traditioneller Methoden

Steigerung der Effizienz

Erhöhung der physischen Arbeitskraft

Reduzierung der Datenmenge

2 / 20

Wie kann eine partizipative Kultur zur Nachhaltigkeit beitragen?

Erhöhung der Komplexität

Erhöhung der Abhängigkeit von Einzelpersonen

Einbindung der Benutzer in die Entwicklung digitaler Artefakte

Verringerung der kollektiven Intelligenz

3 / 20

Welcher Bereich profitiert stark von der Nutzung von Daten?

Traditionelle Produktionsmethoden

Kundenbedürfnisse besser verstehen

Manuelle Arbeit

Physische Kraft

4 / 20

Wie trägt IT zu nachhaltiger Entwicklung bei?

Verringerung der Effizienz

Optimierung von Produktionsprozessen

Erhöhung der Umweltverschmutzung

Erhöhung des Energieverbrauchs

5 / 20

Welche Fähigkeit ist in der neuen Wirtschaft besonders gefragt?

Handwerkliche Fähigkeiten

Technologische Kenntnisse

Physische Kraft

Manuelle Arbeit

6 / 20

Welche Rolle spielt Good Governance für digitale Artefakte?

Verstärkung kommerzieller Interessen

Verhinderung des Missbrauchs durch eigennützige Interessen

Erhöhung der Kosten

Erhöhung der Abhängigkeit von einer Entität

7 / 20

Welche Auswirkungen hat die digitale Transformation auf Organisationen?

Erhöhung der Produktionskosten

Veränderung der Wertschöpfungspfade

Verringerung der Effizienz

Verringerung der Kundenzufriedenheit

8 / 20

Welche Technologie revolutioniert Geschäftsprozesse in der neuen Wirtschaft?

Mechanische Rechenmaschinen

Dampfmaschinen

Elektrische Schreibmaschinen

Künstliche Intelligenz

9 / 20

Wie beeinflusst die neue Wirtschaft den Arbeitsmarkt?

Erhöhung der traditionellen Jobs

Verringerung der Nachfrage nach Technologie

Verschiebung in den benötigten Fähigkeiten und Berufen

Erhöhung der Nachfrage nach manueller Arbeit

10 / 20

Welche Industrien gehören hauptsächlich zur neuen Wirtschaft?

Softwareentwicklung

Einzelhandel

Herstellung

Agrarwirtschaft

11 / 20

Was versteht man unter Nachhaltigkeit?

Die Nutzung von Ressourcen ohne Rücksicht auf die Umwelt

Die Konzentration auf ökonomische Ziele

Die Maximierung kurzfristiger Gewinne

Das Konzept, natürliche Ressourcen so zu nutzen, dass zukünftige Generationen nicht beeinträchtigt werden

12 / 20

Was ist ein Beispiel für ein datenbasiertes Geschäftsmodell?

Verwendung nicht erneuerbarer Energien

Daten verkaufen

Erhöhung der CO2-Emissionen

Maximierung der Müllproduktion

13 / 20

Was kennzeichnet traditionelle Industrien?

Nutzung moderner Technologien

Starke Abhängigkeit von physischen Ressourcen

Hohe Automatisierung

Verwendung von Cloud-Computing

14 / 20

Was treibt das Wachstum und die Innovation in der neuen Wirtschaft an?

Physische Ressourcen

Traditionelle Produktionsmethoden

Starke menschliche Arbeitskraft

Neue Märkte und Geschäftsmodelle

15 / 20

Was beschreibt der Begriff ‚Digitale Transformation‘?

Die Rückkehr zu traditionellen Methoden

Die Erhöhung der Produktionskosten

Die Integration digitaler Technologien

Die Automatisierung von Landwirtschaft

16 / 20

Was ist eine wichtige Ressource in der modernen Wirtschaft?

Daten

Physische Ressourcen

Menschliche Arbeitskraft

Traditionelle Methoden

17 / 20

Was ist ein Merkmal von Blockchain?

Verteiltes, dezentrales Register

Manuelle Verifizierung

Zentrale Datenbank

Keine Verwendung von Kryptografie

18 / 20

Wie können datenbasierte Geschäftsmodelle zur Nachhaltigkeit beitragen?

Verstärkung der Umweltverschmutzung

Förderung umweltfreundlicher Praktiken

Erhöhung des Rohstoffverbrauchs

Erhöhung des Energieverbrauchs

19 / 20

Was ist ein Beispiel für ‚Structural Impacts‘?

Recycling von Hardware

Dauerhafte Veränderungen auf institutioneller Ebene

Verhaltensänderung im Konsum

Optimierung von Prozessen

20 / 20

Was versteht man unter der ‚Netzwerkwirtschaft‘?

Verwendung von mechanischen Geräten

Sozioökonomische Auswirkungen der IT-Anwendungen

Maximierung der Abfallproduktion

Erhöhung des Rohstoffverbrauchs

Dein Ergebnis ist

Die durchschnittliche Punktzahl ist 88%

VL1

1 / 5

Which of the companies does operate a mobile app platform ecosystem?

Google

Facebook

Apple

2 / 5

Which resource often implies potential barriers in digital transformation?

Customer Channels

Staff

Raw materials

3 / 5

Which one is the most valuable technology company?

Facebook

Google

Apple

4 / 5

Which company belongs to the new economy?

Lufthansa

Adidas

Uber

5 / 5

Mark one key technological driver of digital transformation.

Scanner

Relational Data Basis

IoT (Internet of Things)

Dein Ergebnis ist

Die durchschnittliche Punktzahl ist 90%

VL2

1 / 8

use of digital technologies changes the customer journey as they make it

More physical

Faster

More expensive

None

2 / 8

new digital type of customer relations

Co-creation

Personal communication

Self-service

None

3 / 8

the core of a digital transformation process

Disruption

Societal values

Value creation paths

4 / 8

what is a digital business model type

Good

Integration

Service

None

5 / 8

the least digitally advanced industry

Education

Financial services

Retail

All

6 / 8

What is not a category of business resource

Physical

Financial

Mental

All

7 / 8

Which resource often implies potential barriers in digital transformation

Customer channels

Raw materials

Staff

8 / 8

Mark a non-intellectual resource:

Patent

Distribution network

Data

Dein Ergebnis ist

Die durchschnittliche Punktzahl ist 81%

VL3

1 / 10

Secure and resilient people, processes and practices are fostering a sustainable digital world

Yes

Both

2 / 10

The approach of circular economy

Addresses the preservation of natural systems

Aims at minimizing negative external effects

Is a squared economy if one removes one area of interest

3 / 10

Levers for transformational change are…

Non-profit organizations

Science and technology

Made out of stainless steel

4 / 10

Industry 4.0 will lead to a more sustainable production

Yes

Both

5 / 10

Digital artifacts deplete with usage

Yes

Maybe

6 / 10

transparent structures enable

Improvements and allow verification of digital artifacts

Reducing failures and errors

Increasing trust in technologies

All

7 / 10

digital artifacts

Can be utilized to realize sustainability

Can be sustainably be designed

Can be applied for fostering decent working condition

All

8 / 10

sustainability relates to digital transformation like

Fire and ice

Isomorphic to homomorphic models of reality

An end and its means

9 / 10

Environmental and societal implications of digital transformation for sustainability address

Increasing amount of electronic waste

Security and privacy issues in transactions

Human rights

All

10 / 10

what are three spheres of sustainability according to Brundlandt report

Social, ecological, economical

Digital, ethical, empirical

Focal, midst, broad

Dein Ergebnis ist

Die durchschnittliche Punktzahl ist 81%

VL4

1 / 6

which definition describes data

A set of symbols that represents events an object property

Are processes and interpreted data

Is actionable information or meaningful links between the information and its information

2 / 6

Which aspects characterizes data-based business models

data is an assisting resource

data is key source

data is stored but only used upon individual request

none

3 / 6

which are internal sources of data for MIDA

Data on manufacturing processes

Broader market statistics to compare between industries

Data on customer segments

4 / 6

Value of data

Only realizable when used

Is irresectable of the data refinement

Depends on the context, situation, and time

5 / 6

knowledge

Is actionable information or meaningful links between the information and its information

A set of symbols that represents events and object property

Are processed and interpreted data

Is actionable information

6 / 6

information is

A set of symbols that represents events and object property

Are processed and interpreted data

Is actionable information

Dein Ergebnis ist

Die durchschnittliche Punktzahl ist 70%

Vl5

1 / 3

How do we reach the objective of business processes?

Improvement of quality

To monitor employee performance

To illustrate the product portfolio

none

2 / 3

What are the main objectives of business processes

eliminating errors

identifying customer wishes

reducing process costs

all

3 / 3

what is a process

logically connected chain of partial processes

transforms input into output

is influenced by internal and external factors

all

Dein Ergebnis ist

Die durchschnittliche Punktzahl ist 80%

Vl6

1 / 8

In context of the sustainable leadership pyramid, staff engagement is a

One performance outcome

One foundation practice

One key performance driver

Third of the pyramid

2 / 8

what describes dedication

Mutual understanding

Shared learning

Shared sense of purpose

All

3 / 8

What is meant by acculturation

Cultural alignment

Mutual understanding

Shared identity

All

4 / 8

key ingredient for successful leadership

Sympathy

Trust

Data competence

Age

5 / 8

the dimensions of transformational leadership include

Moral person and moral manager

Interactional fairness and responsibility

Intellectual stimulation and idealized influence

All

6 / 8

For a leader, what is the main personal goal

Build next generation

Invest in oneself

Make things happen

Earn a lot of money

7 / 8

Correct order of fayols principles of management

Plan

organize

command

coordinate

control

8 / 8

what is correct for management

does not involve other people

every employee is to some degree a manager

management involves all function, except production

Dein Ergebnis ist

Die durchschnittliche Punktzahl ist 74%

VL7

1 / 8

what is a design thinking process phase

Look

Prototype

Build

Imagine

2 / 8

R and D stands for

3 / 8

what is a corporate innovation program

External accelerator partnership

Innovation center of excellence

Sabbatical

None

4 / 8

what is entrepreneurship

Process of action that an entrepreneur undertakes to establish an enterprise

Enterprising behaviors of employees in companies

Attitude of mind and ability to seek opportunities

Being the first entrepreneur

5 / 8

what is radical innovation

The continuous and step by step improvement of existing products, services, processes, business models

It impacts the industry, for the better, placing technology as the priority and focusing on long-term goals

A process that starts in a small, inconspicuous niche of an industry

6 / 8

What are sources for innovation within the company/industry

Demographic change and new knowledge

Process needs and industry and market changes

Leadership and management

7 / 8

Not a dimension for innovation

Method

Types

Level

None

8 / 8

What is open innovation

Paradigm shift

Innovation that is launched from either internal or external technology sources

Innovation from outdoor activities

Dein Ergebnis ist

Die durchschnittliche Punktzahl ist 69%

Vl8

1 / 8

the following statements on competence development in SME`s apply

Successful competence development starts at organizational level

Competence development aims at obtaining formal certificates

Strategic competence development is geared to two years

All

2 / 8

Strategic competence development in SME`s is often characterized by the following

Systematic evaluation of competence needs based on strategic decisions

But no knowledge about operational competence needs

Clearly defined personnel responsibilities

None

3 / 8

gamification means

Application of game mechanics in the context of playification

Low potential for learning due to lack of seriousness

Increased positive feelings and emotions

Designing anything as a computer game

4 / 8

conventional continuing education is characterized by the following aspects

Competence development

High learner participation

Low problem relevance

All

5 / 8

digitalization influences the following factors in terms of competence requirements

Work profiles

Technical innovation

Digitized workplace

All

6 / 8

Subject oriented continuing education primarily aims at the development of

Qualifications

Competences

Skills

none

7 / 8

Why are competences so important today

Part of job profiles

To handle increasingly diverse and interconnected world due to globalization and digitalization

To deal with unforeseen situations that become more complex

All

8 / 8

abilities and skills are

The basic prerequisite for competence development AND make up the area of competence

The same like competencies

Make up the area of competence

Exclusively inherited

Dein Ergebnis ist

Die durchschnittliche Punktzahl ist 81%

VL9

1 / 10

How can the government deal with organizational challenges to digital government?

To align goals with the organizational IT strategy between different federal levels and actors

To train employees to enhance their digital literacy, mainly technical skills

To rely stronger on automation of processes

2 / 10

What are the specific barriers to Digital Government in regard to ethics?

Too much public oversight on digital government tools

Algorithms making errors

Privacy concerns and data security

3 / 10

What are the specific barriers to Digital Government in regard to technology?

Aged and outdated infrastructure

Data access and data management for a further use in decision-making

Resistance to put effort and resources in maintaining IT systems

None

4 / 10

Which answers describe the comparison of Estonias and UK9s Gaap case correctly?

The data mining principle is prioritized in both of the countries

The UK9s models prioritize the experimental approach, as well as participation

The E. model has prioritized experimentation and data mining, but the model is lacking openness and simplicity

none

5 / 10

which answer explains the principles of Gaap correctly

openness – decentralization, low entry barriers and open standards

participation – to enable public employees to take charge of their affairs more actively

simplicity – to create only one platform that only government can easily change and build on

none

6 / 10

what focus does the digital governance have in service innovation

to create new public services or products in efficient and effective way

to improve the management process within government

to improve the satisfaction of public employees, who work in public service delivery process

all

7 / 10

for what goals can the government aim to utilize AI and big data in policy innovation

to motivate and incent public employees in their work

to create new governance methods with citizens and stakeholders

to predict whether policy in one country will be effective in another country

none

8 / 10

How can internal process innovation be defined in terms of digital transformation in government

Creation of new communication forms with private partners of government

Improvement of quality and efficiency of policy making and evaluation

Introduction of new management methods and techniques

none

9 / 10

Digital government transformation pursues

Increasing convenience and effectiveness of public service delivery systems

Engaging citizens in political and civic affairs

Developing a knowledge-based society and economy

All

10 / 10

the four-stage evolution model on digital government comprises

Digitization, transformation, engagement, contextualization

Digitization, digitalization, digital transformation

Efficiency, effectiveness, legality and legitimacy

None

Dein Ergebnis ist

Die durchschnittliche Punktzahl ist 73%

VL10

1 / 8

Why is it difficult to make secure investments in the domain of information security

Residual risk always remains; therefore, each expenditure is of equal value and there is no possibility of prioritization

There are different approaches, but with more or less prior knowledge a lot of considerations, but also not able to predict the future needs and attacks

Investments can often only be determined with probability of occurrence; these values are freely available and easy to sue

2 / 8

how does office IT differ from automation technology

there are no differences

only the price, the technology is the source

the security goals of the areas are different

only in the technology, the prices are the same

3 / 8

What is the privacy calculus theory

a user offset offsets the benefits that could be obtained by disclosing data against the costs that could incurred by disclosing his or her data

a user evaluates data value and checks his or her environment behaves

a user attaches great importance to data protection and only discloves it if he or she is persuaded by marketing and other influences

all

4 / 8

which type of authentication is the most secure

knowledge like password or PIN

ownership like smart card

the combination of different factors of authentication

a locker

5 / 8

which domain has major overlaps with social engineering

design thinking

marketing

controlling

sports

6 / 8

why can´t you protect yourself against social engineering

the stimuli are deeply anchored in our actions

the manipulation of the mind is like hypnosis

training can only build effective protection temporarily

we are born to socially engineer

7 / 8

which are dimensions after which security can differentiate

people, process, technology, organization

human, technology, organization

people, process, product, privileges

none

8 / 8

What are the classic three protection goals of information security

confidentiality, privacy, availability

confidentiality, integrity, availability

authentication, availability, access control

none

Dein Ergebnis ist

Die durchschnittliche Punktzahl ist 80%

VL11

1 / 7

what is the essence of the 4th IR

Computer and mobile phones

Embedded computers connected via internet

Artificial intelligence and super computers

Mobile phones connected via Bluetooth

2 / 7

at what level are operations performed in fog-computing

CPS

Local cloud

Public cloud

First level

3 / 7

what are processing concepts of IoT

Edge computing

Fog computing

Human based computing

None

4 / 7

what are potential enablers for the semantics of the IoT

WIFI

RDF

OWL

RDF und OWL

5 / 7

data volumes in IIOT are

Not critical

Neglectable

High to very high

Medium

6 / 7

the service model of an IIOT system is

Human-centered

Machine-oriented

Organization-oriented

Self-centered

7 / 7

what are potential core properties of industry 4.0 systems

Electrification

Preparation

Self-organisation

All

Dein Ergebnis ist

Die durchschnittliche Punktzahl ist 82%

Vl12

1 / 11

choose the correct description of gamified element in e-participation

Status – users can elevate their levels by participating in the platform

Personalization (e.g. profiles, avatars) – Users can find other users in the platform and be friends with them to personalize their e-participation experience

Challenge (e.g. missions, quests) – the system allows users to check how effective the government is in achieving their missions and strategic goals

All

2 / 11

what are the challenges of e-participation regarding transparency and trust on government

Too much fast speed of government response

Inflexibility of e-participation mechanisms

Unclear linkage between e-participation mechanisms and public decision-making process

None

3 / 11

which competencies are needed to participate in a digital way

Skills to operate computers, internet, and functionalities of web 2.0

Skills to look for information and analyze them

Competencies to analyze complex policy proposals and to provide inputs

All

4 / 11

what does the term digital divide mean

A lack of participation of certain groups due to missing physical access and competencies

Some groups of citizens participate only digitally

The digital sphere in regard to participation is divided into open source solutions and licensed ones

none

5 / 11

What does it mean „the boundaries between the private and the public sector become blurred“ in Gerard to e-participation

The public sector adapts routines of the private sector

The public and the private sector are more and more interrelated

The private sector conducts participatory processes for their own sake

All of the above

6 / 11

on which government levels are the most e-participation projects located

Local level (municipality)

National level

Supernational level (EU)

None

7 / 11

which of the following are ongoing international trends in regard to e-participation

Missing supply and high demand

Lack of demands and high supply

The more e-participation possibilities are supplied by the government, the higher the use by the citizens

None

8 / 11

Which digital tool is categorized as the tools for policy making

E-voting

Participatory budgeting

E-petition

all

9 / 11

Which digital tool is categorized as the tools for public service delivery

Co-creation (digital)

Parliamentary inquires

E-petition

None

10 / 11

what is the correct description of the e-participation scale

E-info: the degree of inform on sharing by the government via ICT´s

E-consultation: the degree of communication where government consults citiziens and allows them to express their view on policy or public service delivery via ICT´s

E-decision-making: degree of involving citizens in their decision-making process beyond sharing information and receiving citizen feedback via ICT´s

All

11 / 11

What does the term e-participation mean

Pure civic initiatives of political discourse via ICT´s without the involvement of government

The use of ICT´s to engage citizens in public decision making and public service delivery

The civic participatory process in public administration, emphasizing in person activities

None

Dein Ergebnis ist

Die durchschnittliche Punktzahl ist 76%

Alle VL Fragen

1 / 92

which are internal sources of data for MIDA

Broader market statistics to compare between industries

Data on manufacturing processes

Data on customer segments

2 / 92

digital artifacts

Can be sustainably be designed

Can be utilized to realize sustainability

Can be applied for fostering decent working condition

All

3 / 92

what are potential core properties of industry 4.0 systems

All

Preparation

Self-organisation

Electrification

4 / 92

why can´t you protect yourself against social engineering

the stimuli are deeply anchored in our actions

the manipulation of the mind is like hypnosis

training can only build effective protection temporarily

we are born to socially engineer

5 / 92

what is a process

logically connected chain of partial processes

transforms input into output

is influenced by internal and external factors

all

6 / 92

which definition describes data

Is actionable information or meaningful links between the information and its information

A set of symbols that represents events an object property

Are processes and interpreted data

7 / 92

Secure and resilient people, processes and practices are fostering a sustainable digital world

Yes

Both

8 / 92

How can internal process innovation be defined in terms of digital transformation in government

Improvement of quality and efficiency of policy making and evaluation

Creation of new communication forms with private partners of government

Introduction of new management methods and techniques

none

9 / 92

Not a dimension for innovation

Level

None

Types

Method

10 / 92

for what goals can the government aim to utilize AI and big data in policy innovation

to motivate and incent public employees in their work

none

to predict whether policy in one country will be effective in another country

to create new governance methods with citizens and stakeholders

11 / 92

what is the correct description of the e-participation scale

All

E-info: the degree of inform on sharing by the government via ICT´s

E-consultation: the degree of communication where government consults citiziens and allows them to express their view on policy or public service delivery via ICT´s

E-decision-making: degree of involving citizens in their decision-making process beyond sharing information and receiving citizen feedback via ICT´s

12 / 92

R and D stands for

13 / 92

Digital government transformation pursues

All

Developing a knowledge-based society and economy

Increasing convenience and effectiveness of public service delivery systems

Engaging citizens in political and civic affairs

14 / 92

which answer explains the principles of Gaap correctly

participation – to enable public employees to take charge of their affairs more actively

none

simplicity – to create only one platform that only government can easily change and build on

openness – decentralization, low entry barriers and open standards

15 / 92

What does the term e-participation mean

Pure civic initiatives of political discourse via ICT´s without the involvement of government

The use of ICT´s to engage citizens in public decision making and public service delivery

None

The civic participatory process in public administration, emphasizing in person activities

16 / 92

What is open innovation

Innovation that is launched from either internal or external technology sources

Paradigm shift

Innovation from outdoor activities

17 / 92

the least digitally advanced industry

All

Financial services

Retail

Education

18 / 92

Mark a non-intellectual resource:

Data

Distribution network

Patent

19 / 92

Which company belongs to the new economy?

Uber

Lufthansa

Adidas

20 / 92

what are potential enablers for the semantics of the IoT

RDF

OWL

WIFI

RDF und OWL

21 / 92

Mark one key technological driver of digital transformation.

IoT (Internet of Things)

Relational Data Basis

Scanner

22 / 92

Which resource often implies potential barriers in digital transformation

Raw materials

Staff

Customer channels

23 / 92

Strategic competence development in SME`s is often characterized by the following

Clearly defined personnel responsibilities

Systematic evaluation of competence needs based on strategic decisions

But no knowledge about operational competence needs

None

24 / 92

What is the privacy calculus theory

a user attaches great importance to data protection and only discloves it if he or she is persuaded by marketing and other influences

all

a user offset offsets the benefits that could be obtained by disclosing data against the costs that could incurred by disclosing his or her data

a user evaluates data value and checks his or her environment behaves

25 / 92

what are the challenges of e-participation regarding transparency and trust on government

Too much fast speed of government response

Unclear linkage between e-participation mechanisms and public decision-making process

Inflexibility of e-participation mechanisms

None

26 / 92

information is

Is actionable information

Are processed and interpreted data

A set of symbols that represents events and object property

27 / 92

Why is it difficult to make secure investments in the domain of information security

Investments can often only be determined with probability of occurrence; these values are freely available and easy to sue

There are different approaches, but with more or less prior knowledge a lot of considerations, but also not able to predict the future needs and attacks

Residual risk always remains; therefore, each expenditure is of equal value and there is no possibility of prioritization

28 / 92

what is correct for management

every employee is to some degree a manager

does not involve other people

management involves all function, except production

29 / 92

How can the government deal with organizational challenges to digital government?

To train employees to enhance their digital literacy, mainly technical skills

To align goals with the organizational IT strategy between different federal levels and actors

To rely stronger on automation of processes

30 / 92

knowledge

Are processed and interpreted data

A set of symbols that represents events and object property

Is actionable information or meaningful links between the information and its information

Is actionable information

31 / 92

choose the correct description of gamified element in e-participation

Personalization (e.g. profiles, avatars) – Users can find other users in the platform and be friends with them to personalize their e-participation experience

All

Status – users can elevate their levels by participating in the platform

Challenge (e.g. missions, quests) – the system allows users to check how effective the government is in achieving their missions and strategic goals

32 / 92

what is entrepreneurship

Attitude of mind and ability to seek opportunities

Being the first entrepreneur

Enterprising behaviors of employees in companies

Process of action that an entrepreneur undertakes to establish an enterprise

33 / 92

what describes dedication

Mutual understanding

Shared learning

Shared sense of purpose

All

34 / 92

Which aspects characterizes data-based business models

none

data is key source

data is stored but only used upon individual request

data is an assisting resource

35 / 92

use of digital technologies changes the customer journey as they make it

More physical

Faster

More expensive

None

36 / 92

What are the classic three protection goals of information security

authentication, availability, access control

confidentiality, integrity, availability

none

confidentiality, privacy, availability

37 / 92

What does it mean „the boundaries between the private and the public sector become blurred“ in Gerard to e-participation

The public sector adapts routines of the private sector

The public and the private sector are more and more interrelated

All of the above

The private sector conducts participatory processes for their own sake

38 / 92

Digital artifacts deplete with usage

Maybe

Yes

39 / 92

Which resource often implies potential barriers in digital transformation?

Raw materials

Customer Channels

Staff

40 / 92

transparent structures enable

All

Reducing failures and errors

Increasing trust in technologies

Improvements and allow verification of digital artifacts

41 / 92

what are three spheres of sustainability according to Brundlandt report

Focal, midst, broad

Digital, ethical, empirical

Social, ecological, economical

42 / 92

the four-stage evolution model on digital government comprises

Digitization, digitalization, digital transformation

None

Efficiency, effectiveness, legality and legitimacy

Digitization, transformation, engagement, contextualization

43 / 92

how does office IT differ from automation technology

only in the technology, the prices are the same

the security goals of the areas are different

there are no differences

only the price, the technology is the source

44 / 92

Environmental and societal implications of digital transformation for sustainability address

Increasing amount of electronic waste

Security and privacy issues in transactions

All

Human rights

45 / 92

The approach of circular economy

Is a squared economy if one removes one area of interest

Aims at minimizing negative external effects

Addresses the preservation of natural systems

46 / 92

what does the term digital divide mean

The digital sphere in regard to participation is divided into open source solutions and licensed ones

none

Some groups of citizens participate only digitally

A lack of participation of certain groups due to missing physical access and competencies

47 / 92

what is a design thinking process phase

Imagine

Look

Prototype

Build

48 / 92

new digital type of customer relations

None

Personal communication

Co-creation

Self-service

49 / 92

data volumes in IIOT are

High to very high

Medium

Neglectable

Not critical

50 / 92

on which government levels are the most e-participation projects located

None

Supernational level (EU)

National level

Local level (municipality)

51 / 92

abilities and skills are

The same like competencies

Exclusively inherited

Make up the area of competence

The basic prerequisite for competence development AND make up the area of competence

52 / 92

what focus does the digital governance have in service innovation

to improve the management process within government

to improve the satisfaction of public employees, who work in public service delivery process

all

to create new public services or products in efficient and effective way

53 / 92

What is meant by acculturation

Cultural alignment

Shared identity

All

Mutual understanding

54 / 92

Subject oriented continuing education primarily aims at the development of

Skills

none

Competences

Qualifications

55 / 92

For a leader, what is the main personal goal

Earn a lot of money

Invest in oneself

Make things happen

Build next generation

56 / 92

Why are competences so important today

All

To deal with unforeseen situations that become more complex

Part of job profiles

To handle increasingly diverse and interconnected world due to globalization and digitalization

57 / 92

the core of a digital transformation process

Societal values

Value creation paths

Disruption

58 / 92

Which one is the most valuable technology company?

Google

Apple

Facebook

59 / 92

digitalization influences the following factors in terms of competence requirements

Digitized workplace

Work profiles

Technical innovation

All

60 / 92

key ingredient for successful leadership

Data competence

Trust

Sympathy

Age

61 / 92

Which answers describe the comparison of Estonias and UK9s Gaap case correctly?

none

The UK9s models prioritize the experimental approach, as well as participation

The data mining principle is prioritized in both of the countries

The E. model has prioritized experimentation and data mining, but the model is lacking openness and simplicity

62 / 92

Which of the companies does operate a mobile app platform ecosystem?

Facebook

Google

Apple

63 / 92

How do we reach the objective of business processes?

none

Improvement of quality

To monitor employee performance

To illustrate the product portfolio

64 / 92

the dimensions of transformational leadership include

Moral person and moral manager

Interactional fairness and responsibility

Intellectual stimulation and idealized influence

All

65 / 92

What is not a category of business resource

Physical

Financial

All

Mental

66 / 92

Industry 4.0 will lead to a more sustainable production

Both

Yes

67 / 92

What are the main objectives of business processes

eliminating errors

reducing process costs

all

identifying customer wishes

68 / 92

which type of authentication is the most secure

the combination of different factors of authentication

a locker

knowledge like password or PIN

ownership like smart card

69 / 92

which competencies are needed to participate in a digital way

All

Skills to look for information and analyze them

Competencies to analyze complex policy proposals and to provide inputs

Skills to operate computers, internet, and functionalities of web 2.0

70 / 92

conventional continuing education is characterized by the following aspects

Low problem relevance

All

High learner participation

Competence development

71 / 92

Levers for transformational change are…

Non-profit organizations

Science and technology

Made out of stainless steel

72 / 92

Which digital tool is categorized as the tools for public service delivery

Parliamentary inquires

None

Co-creation (digital)

E-petition

73 / 92

Correct order of fayols principles of management

coordinate

control

command

organize

Plan

74 / 92

the following statements on competence development in SME`s apply

Successful competence development starts at organizational level

Strategic competence development is geared to two years

Competence development aims at obtaining formal certificates

All

75 / 92

which of the following are ongoing international trends in regard to e-participation

Missing supply and high demand

None

The more e-participation possibilities are supplied by the government, the higher the use by the citizens

Lack of demands and high supply

76 / 92

Which digital tool is categorized as the tools for policy making

all

E-petition

E-voting

Participatory budgeting

77 / 92

the service model of an IIOT system is

Self-centered

Organization-oriented

Human-centered

Machine-oriented

78 / 92

what is the essence of the 4th IR

Mobile phones connected via Bluetooth

Embedded computers connected via internet

Computer and mobile phones

Artificial intelligence and super computers

79 / 92

gamification means

Application of game mechanics in the context of playification

Low potential for learning due to lack of seriousness

Increased positive feelings and emotions

Designing anything as a computer game

80 / 92

Value of data

Only realizable when used

Depends on the context, situation, and time

Is irresectable of the data refinement

81 / 92

sustainability relates to digital transformation like

An end and its means

Fire and ice

Isomorphic to homomorphic models of reality

82 / 92

what are processing concepts of IoT

Human based computing

Edge computing

Fog computing

None

83 / 92

What are the specific barriers to Digital Government in regard to ethics?

Algorithms making errors

Too much public oversight on digital government tools

Privacy concerns and data security

84 / 92

In context of the sustainable leadership pyramid, staff engagement is a

One foundation practice

Third of the pyramid

One performance outcome

One key performance driver

85 / 92

What are the specific barriers to Digital Government in regard to technology?

Aged and outdated infrastructure

None

Resistance to put effort and resources in maintaining IT systems

Data access and data management for a further use in decision-making

86 / 92

at what level are operations performed in fog-computing

Public cloud

First level

CPS

Local cloud

87 / 92

which domain has major overlaps with social engineering

controlling

sports

marketing

design thinking

88 / 92

which are dimensions after which security can differentiate

people, process, product, privileges

none

people, process, technology, organization

human, technology, organization

89 / 92

what is radical innovation

A process that starts in a small, inconspicuous niche of an industry

It impacts the industry, for the better, placing technology as the priority and focusing on long-term goals

The continuous and step by step improvement of existing products, services, processes, business models

90 / 92

What are sources for innovation within the company/industry

Demographic change and new knowledge

Leadership and management

Process needs and industry and market changes

91 / 92

what is a corporate innovation program

External accelerator partnership

Sabbatical

None

Innovation center of excellence

92 / 92

what is a digital business model type

None

Good

Service

Integration

Dein Ergebnis ist

Die durchschnittliche Punktzahl ist 86%

Übungskalusur aus allen Fragen VL + ChatGPT – 90 Fragen in 90 Minuten

1 / 90

why can´t you protect yourself against social engineering

we are born to socially engineer

training can only build effective protection temporarily

the manipulation of the mind is like hypnosis

the stimuli are deeply anchored in our actions

2 / 90

Why is it difficult to make secure investments in the domain of information security

Investments can often only be determined with probability of occurrence; these values are freely available and easy to sue

Residual risk always remains; therefore, each expenditure is of equal value and there is no possibility of prioritization

There are different approaches, but with more or less prior knowledge a lot of considerations, but also not able to predict the future needs and attacks

3 / 90

How can the government deal with organizational challenges to digital government?

To align goals with the organizational IT strategy between different federal levels and actors

To train employees to enhance their digital literacy, mainly technical skills

To rely stronger on automation of processes

4 / 90

Wie trägt IT zu nachhaltiger Entwicklung bei?

Erhöhung der Umweltverschmutzung

Optimierung von Produktionsprozessen

Verringerung der Effizienz

Erhöhung des Energieverbrauchs

5 / 90

which answer explains the principles of Gaap correctly

simplicity – to create only one platform that only government can easily change and build on

none

participation – to enable public employees to take charge of their affairs more actively

openness – decentralization, low entry barriers and open standards

6 / 90

Was ist ein Hauptmerkmal der alten Wirtschaft?

Verwendung von Cloud-Computing

Hohe Automatisierung

Nutzung moderner Technologien

Starke Abhängigkeit von physischen Ressourcen

7 / 90

Subject oriented continuing education primarily aims at the development of

Qualifications

none

Competences

Skills

8 / 90

Was treibt das Wachstum und die Innovation in der neuen Wirtschaft an?

Physische Ressourcen

Traditionelle Produktionsmethoden

Neue Märkte und Geschäftsmodelle

Starke menschliche Arbeitskraft

9 / 90

Welche Rolle spielt Good Governance für digitale Artefakte?

Erhöhung der Kosten

Verhinderung des Missbrauchs durch eigennützige Interessen

Erhöhung der Abhängigkeit von einer Entität

Verstärkung kommerzieller Interessen

10 / 90

for what goals can the government aim to utilize AI and big data in policy innovation

to motivate and incent public employees in their work

to predict whether policy in one country will be effective in another country

none

to create new governance methods with citizens and stakeholders

11 / 90

Wie hilft die Datenanalyse Unternehmen?

Erhöhung der physischen Arbeit

Fundierte Entscheidungen treffen

Verringerung der Effizienz

Erhöhung der Produktionskosten

12 / 90

at what level are operations performed in fog-computing

Local cloud

Public cloud

CPS

First level

13 / 90

what is correct for management

management involves all function, except production

every employee is to some degree a manager

does not involve other people

14 / 90

Was ist eine wichtige Ressource in der modernen Wirtschaft?

Physische Ressourcen

Menschliche Arbeitskraft

Daten

Traditionelle Methoden

15 / 90

Wie können datenbasierte Geschäftsmodelle zur Nachhaltigkeit beitragen?

Förderung umweltfreundlicher Praktiken

Verstärkung der Umweltverschmutzung

Erhöhung des Rohstoffverbrauchs

Erhöhung des Energieverbrauchs

16 / 90

Which resource often implies potential barriers in digital transformation

Raw materials

Staff

Customer channels

17 / 90

what focus does the digital governance have in service innovation

to create new public services or products in efficient and effective way

to improve the satisfaction of public employees, who work in public service delivery process

all

to improve the management process within government

18 / 90

Welcher Bereich profitiert stark von der Nutzung von Daten?

Physische Kraft

Manuelle Arbeit

Kundenbedürfnisse besser verstehen

Traditionelle Produktionsmethoden

19 / 90

what are potential core properties of industry 4.0 systems

Preparation

All

Electrification

Self-organisation

20 / 90

Welcher Aspekt ist wichtig für nachhaltige digitale Artefakte?

Einmalige Nutzung

Undurchsichtige Strukturen

Direkter Mehrwert

Hoher Ressourcenverbrauch

21 / 90

which are internal sources of data for MIDA

Data on manufacturing processes

Data on customer segments

Broader market statistics to compare between industries

22 / 90

Correct order of fayols principles of management

organize

coordinate

control

Plan

command

23 / 90

Wie kann eine partizipative Kultur zur Nachhaltigkeit beitragen?

Erhöhung der Abhängigkeit von Einzelpersonen

Erhöhung der Komplexität

Einbindung der Benutzer in die Entwicklung digitaler Artefakte

Verringerung der kollektiven Intelligenz

24 / 90

Was kennzeichnet traditionelle Industrien?

Starke Abhängigkeit von physischen Ressourcen

Verwendung von Cloud-Computing

Hohe Automatisierung

Nutzung moderner Technologien

25 / 90

Digital government transformation pursues

Increasing convenience and effectiveness of public service delivery systems

Engaging citizens in political and civic affairs

All

Developing a knowledge-based society and economy

26 / 90

Which aspects characterizes data-based business models

data is an assisting resource

data is stored but only used upon individual request

none

data is key source

27 / 90

Was sind digitale Artefakte?

Ergebnisse des Digitalisierungsprozesses

Analoge Objekte

Manuelle Dokumente

Mechanische Geräte

28 / 90

Wie beeinflusst die neue Wirtschaft den Arbeitsmarkt?

Erhöhung der traditionellen Jobs

Verschiebung in den benötigten Fähigkeiten und Berufen

Verringerung der Nachfrage nach Technologie

Erhöhung der Nachfrage nach manueller Arbeit

29 / 90

Which digital tool is categorized as the tools for policy making

Participatory budgeting

E-petition

all

E-voting

30 / 90

R and D stands for

31 / 90

what is the correct description of the e-participation scale

All

E-consultation: the degree of communication where government consults citiziens and allows them to express their view on policy or public service delivery via ICT´s

E-info: the degree of inform on sharing by the government via ICT´s

E-decision-making: degree of involving citizens in their decision-making process beyond sharing information and receiving citizen feedback via ICT´s

32 / 90

the core of a digital transformation process

Disruption

Societal values

Value creation paths

33 / 90

Was ist ein Vorteil offener Lizenzierungsmodelle für digitale Artefakte?

Ermöglichung der Weiterverwendung und Anpassung

Verringerung der Zugänglichkeit

Erhöhung der Exklusivität

Erhöhung der Kosten

34 / 90

Which of the companies does operate a mobile app platform ecosystem?

Google

Apple

Facebook

35 / 90

Why are competences so important today

All

Part of job profiles

To deal with unforeseen situations that become more complex

To handle increasingly diverse and interconnected world due to globalization and digitalization

36 / 90

Mark one key technological driver of digital transformation.

Scanner

Relational Data Basis

IoT (Internet of Things)

37 / 90

gamification means

Low potential for learning due to lack of seriousness

Application of game mechanics in the context of playification

Increased positive feelings and emotions

Designing anything as a computer game

38 / 90

which are dimensions after which security can differentiate

people, process, product, privileges

human, technology, organization

none

people, process, technology, organization

39 / 90

data volumes in IIOT are

Not critical

Medium

Neglectable

High to very high

40 / 90

Was kann durch digitale Transformation verbessert werden?

Physische Ressourcen

Manuelle Arbeitskraft

Kundenerfahrungen

Menschliche Arbeitskraft

41 / 90

Which company belongs to the new economy?

Lufthansa

Uber

Adidas

42 / 90

Which aspects characterizes data-driven business models

data is an assisting resource

data is stored but only used upon individual request

none

data is key source

43 / 90

How do we reach the objective of business processes?

Improvement of quality

To monitor employee performance

none

To illustrate the product portfolio

44 / 90

what is the essence of the 4th IR

Artificial intelligence and super computers

Computer and mobile phones

Embedded computers connected via internet

Mobile phones connected via Bluetooth

45 / 90

what are processing concepts of IoT

Human based computing

Edge computing

None

Fog computing

46 / 90

What are the specific barriers to Digital Government in regard to technology?

None

Data access and data management for a further use in decision-making

Aged and outdated infrastructure

Resistance to put effort and resources in maintaining IT systems

47 / 90

knowledge

Are processed and interpreted data

A set of symbols that represents events and object property

Is actionable information

Is actionable information or meaningful links between the information and its information

48 / 90

What are the classic three protection goals of information security

authentication, availability, access control

none

confidentiality, privacy, availability

confidentiality, integrity, availability

49 / 90

digital artifacts

Can be applied for fostering decent working condition

Can be utilized to realize sustainability

Can be sustainably be designed

All

50 / 90

Value of data

Only realizable when used

Depends on the context, situation, and time

Is irresectable of the data refinement

51 / 90

the following statements on competence development in SME`s apply

Competence development aims at obtaining formal certificates

Successful competence development starts at organizational level

All

Strategic competence development is geared to two years

52 / 90

which of the following are ongoing international trends in regard to e-participation

Lack of demands and high supply

The more e-participation possibilities are supplied by the government, the higher the use by the citizens

None

Missing supply and high demand

53 / 90

Which one is the most valuable technology company?

Apple

Facebook

Google

54 / 90

Was versteht man unter der Kreislaufwirtschaft?

Nutzung von Ressourcen ohne Rücksicht

Teilen, Wiederverwenden, Recyceln von Materialien

Maximierung des Abfalls

Erhöhung des Rohstoffverbrauchs

55 / 90

What is open innovation

Innovation that is launched from either internal or external technology sources

Innovation from outdoor activities

Paradigm shift

56 / 90

Not a dimension for innovation

Level

Method

Types

None

57 / 90

What does the term e-participation mean

The use of ICT´s to engage citizens in public decision making and public service delivery

None

Pure civic initiatives of political discourse via ICT´s without the involvement of government

The civic participatory process in public administration, emphasizing in person activities

58 / 90

which competencies are needed to participate in a digital way

Skills to look for information and analyze them

Competencies to analyze complex policy proposals and to provide inputs

Skills to operate computers, internet, and functionalities of web 2.0

All

59 / 90

what is a design thinking process phase

Imagine

Build

Prototype

Look

60 / 90

Which digital tool is categorized as the tools for public service delivery

E-petition

None

Parliamentary inquires

Co-creation (digital)

61 / 90

what is a process

transforms input into output

is influenced by internal and external factors

logically connected chain of partial processes

all

62 / 90

what describes dedication

Shared sense of purpose

Shared learning

Mutual understanding

All

63 / 90

Was versteht man unter der ‚Netzwerkwirtschaft‘?

Maximierung der Abfallproduktion

Sozioökonomische Auswirkungen der IT-Anwendungen

Erhöhung des Rohstoffverbrauchs

Verwendung von mechanischen Geräten

64 / 90

Was ist ein Merkmal von Blockchain?

Keine Verwendung von Kryptografie

Verteiltes, dezentrales Register

Manuelle Verifizierung

Zentrale Datenbank

65 / 90

the dimensions of transformational leadership include

Moral person and moral manager

Interactional fairness and responsibility

All

Intellectual stimulation and idealized influence

66 / 90

What are sources for innovation within the company/industry

Leadership and management

Demographic change and new knowledge

Process needs and industry and market changes

67 / 90

on which government levels are the most e-participation projects located

Local level (municipality)

Supernational level (EU)

National level

None

68 / 90

For a leader, what is the main personal goal

Invest in oneself

Make things happen

Earn a lot of money

Build next generation

69 / 90

Was versteht man unter Nachhaltigkeit?

Die Maximierung kurzfristiger Gewinne

Das Konzept, natürliche Ressourcen so zu nutzen, dass zukünftige Generationen nicht beeinträchtigt werden

Die Nutzung von Ressourcen ohne Rücksicht auf die Umwelt

Die Konzentration auf ökonomische Ziele

70 / 90

Welcher Bereich wird durch neue Technologien produktiver?

Unternehmen

Traditionelle Methoden

Physische Arbeit

Manuelle Arbeit

71 / 90

what does the term digital divide mean

Some groups of citizens participate only digitally

The digital sphere in regard to participation is divided into open source solutions and licensed ones

A lack of participation of certain groups due to missing physical access and competencies

none

72 / 90

Secure and resilient people, processes and practices are fostering a sustainable digital world

Both

Yes

73 / 90

Welche Technologie ist Teil der neuen Wirtschaft?

Physische Produktionsmethoden

Mechanische Rechenmaschinen

Dampfmaschinen

Internet der Dinge (IoT)

74 / 90

In context of the sustainable leadership pyramid, staff engagement is a

One foundation practice

One performance outcome

Third of the pyramid

One key performance driver

75 / 90

What are the specific barriers to Digital Government in regard to ethics?

Too much public oversight on digital government tools

Algorithms making errors

Privacy concerns and data security

76 / 90

Welche Fähigkeit ist in der neuen Wirtschaft besonders gefragt?

Manuelle Arbeit

Technologische Kenntnisse

Physische Kraft

Handwerkliche Fähigkeiten

77 / 90

digitalization influences the following factors in terms of competence requirements

Work profiles

All

Technical innovation

Digitized workplace

78 / 90

Welche Auswirkungen hat die digitale Transformation auf Organisationen?

Verringerung der Effizienz

Veränderung der Wertschöpfungspfade

Verringerung der Kundenzufriedenheit

Erhöhung der Produktionskosten

79 / 90

transparent structures enable

All

Improvements and allow verification of digital artifacts

Increasing trust in technologies

Reducing failures and errors

80 / 90

Warum sind Daten in der modernen Wirtschaft wertvoll?

Daten sind immer kostenlos

Daten ermöglichen fundierte Entscheidungen

Daten verhindern Innovation

Daten sind leicht zu sammeln

81 / 90

which domain has major overlaps with social engineering

design thinking

controlling

sports

marketing

82 / 90

What does it mean „the boundaries between the private and the public sector become blurred“ in Gerard to e-participation

The public sector adapts routines of the private sector

The private sector conducts participatory processes for their own sake

All of the above

The public and the private sector are more and more interrelated

83 / 90

Was ist ein Vorteil der Kreislaufwirtschaft?

Verringerung der Wettbewerbsfähigkeit

Minimierung von Umweltverschmutzung und Abfall

Erhöhung der Produktionskosten

Erhöhung des Ressourcenverbrauchs

84 / 90

Which resource often implies potential barriers in digital transformation?

Staff

Raw materials

Customer Channels

85 / 90

How can internal process innovation be defined in terms of digital transformation in government

Creation of new communication forms with private partners of government

Introduction of new management methods and techniques

none

Improvement of quality and efficiency of policy making and evaluation

86 / 90

what is radical innovation

It impacts the industry, for the better, placing technology as the priority and focusing on long-term goals

The continuous and step by step improvement of existing products, services, processes, business models

A process that starts in a small, inconspicuous niche of an industry

87 / 90

new digital type of customer relations

None

Self-service

Co-creation

Personal communication

88 / 90

Was ist ein Beispiel für nachhaltige IT?

Recycling von Elektronikgeräten

Verwendung von nicht erneuerbaren Energien

Einsatz von veralteten Geräten

Erhöhung der Abfallproduktion

89 / 90

the least digitally advanced industry

Retail

Financial services

Education

All

90 / 90

use of digital technologies changes the customer journey as they make it

Faster

More physical

More expensive

None

Dein Ergebnis ist

Die durchschnittliche Punktzahl ist 82%

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